"As an Apple Centre serving the wider Midlands area, efficient customer service is a cornerstone of our business. We have over 250,000 customers; their retention is of crucial importance to us. There's no doubt that the introduction of the maximiser telephone system and its integration with our Mac network and Sea Change database have greatly enhanced our service offering. This is the business telephone system for which we, our customers and the Apple community as a whole, have been searching for a very long time." Giles Harwood Managing Director GHC |