Splicecom is uniquely placed to deliver a pure Hybrid architecture because we have migrated our field proven Maximiser OS to the cloud, as opposed to purchasing an existing system to meet this need. Because all of our products have been designed in house by the same development team, we can deploy a single operating system across all of our IP PBX solutions, be they soft, hard or virtual, wherever the may be deployed – on the customer premise, or in the cloud. This ability to deploy Maximiser OS “everywhere” means that not only can soft, hard and virtual IP PBXs – and gateways - be mixed and matched, as multi-site requirements dictate, to form a single totally unified business communication system, but architectures can too. This has allowed us to deliver the first true Hybrid solution, combining the strengths of both our on-site Customer Premise and Cloud solutions.

A Maximiser OS based Hybrid Solution allows Splicecom customers’ to utilise IP trunking routed to their own virtual or cloud IP PBX. Typically the server, or servers running this virtual service would be located in a secure Data Centre environment allowing fault tolerance, far in excess of that expected from a traditional IP PBX and associated services to be achieved.

For very small offices and homeworkers IP handsets are networked directly to this Cloud based IP PBX. For larger sites, where higher availability is required, Splicecom’s 5500 NSG modules are deployed to run as survivable gateways and linked to the Cloud based PBX via IP trunks. These gateways provide local call break-out to ISDN and/or SIP services, handle on-site voice processing and call recording tasks and deliver complete, fully featured voice survivability in the event of the primary IP link to the Cloud IP PBX failing. Splicecom’s comprehensive range of Flexible Edge Solutions (FES) means that the S8000 Soft IP PBX family and 5108 and 5100 Hard IP PBXs can also fulfil this role, allowing existing long standing Splicecom customers to benefit from Cloud Voice as well.

Analogue phone gateways allow legacy handsets to be connected – and then energised through their use in conjunction with Splicecom’s Navigate Phone Partner app, allowing employees to access all of the features of Splicecom’s PCS IP Phones.

Even existing PBXs can also be catered for using Splicecom’s trunk gateways to provide ISDN or DPNSS connectivity. This allows these legacy enterprise systems to remain integral to your overall communication system, with each site being migrated to full IP operation at your own pace, as business needs and budget dictate.

And to help you make they deployment of our Flexible Edge Solutions even easier, Splicecom Select allows you to simply add the network infrastructure services you require to deliver a complete end-to-end Splicecom solution. Splicecom Selects offers three complimentary services, including Cloud Servers, Site Connectivity and SIP Services.