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IT Convergence

maximiser is unique in its ability to support both native applications running on Microsoft Windows, Apple Mac OS X and Linux platforms alongside web based content, services and applications.

 

Apple Mac Support

SpliceCom’s PCS 60 for OS X is a truly unique application, which enables the delivery of advanced business telephony to the Apple Mac community for the very first time. Identical in operation and functionality to SpliceCom’s PCS 60 application for the Windows operating system, the Apple variant can be utilised on any iMac, MacBook Pro, PowerBook or iBook running OS X.

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Microsoft Windows Support

SpliceCom’s PCS 60 Phone Partner, IP Softphone and Operators Console application runs on Microsoft Windows platforms. In addition, SpliceLog Pro runs natively in Windows, as does the SpliceQueue Desktop Client and MultiQueue Wallboard. Voicemail messages can be forwarded to Microsoft Exchange using SMTP or IMAP, whilst a TAPI driver enables “click to dial” operation from Outlook contacts and other TAPI enabled applications. "Popping" of Microsoft applications, including Outlook, ACT, Goldmine, Maximizer, Access and SQL database based apps and anything else supporting Active X controls can be achieved through Direct Dialer from Border Software, a maximiser Development Partner. 

 

In addition to the Windows applications and services provided by SpliceCom, Microsoft Gold Certified Partner and maximiser Development Partner, SpiderGroup, have developed a suite of applications to provide enhanced productivity when deploying voice in Microsoft Windows environments. The Spidermax application portfolio consists of:

 

  • Spidermax OCS Gateway for maximiser – Provides seamless integration between maximiser and Microsoft Office Communication Server 2007, enabling true collaboration between colleagues on shared documents and information.
  • Spidermax Desktop Communicator for maximiser – A unified communications client for Microsoft environments. No Office Communication Server (OCS) required.
  • Spidermax Active Directory Manager for maximiser – A server tool that allows IT Managers and System Administrators to fully manage maximiser’s LDAP system database directly from Microsoft Active Directory.
 

Web Integration

The Gartner Group talks of The Real Time Enterprise – the use of web-based applications to reduce the time taken to accomplish every day, “bread and butter” business tasks. This is achieved by ensuring that the right information gets to the right people at the right time. The convergence of voice with IT applications is the key to achieving the Real Time Enterprise –maximiser has been developed from day one to deliver this advanced service in an easy to implement/simple to use manner.

 

SpliceCom’s PCS 60 and PCS 50 IP Softphone/Phone Partner applications and PCS 410 colour screen IP Phone both support integrated web browsers – this allows any HTML page or content to be directly “pushed” to the screen of this phone/application. This could be :

 

  • A page on the World Wide Web
  • Content from your company’s Intranet
  • Images from IPTV, Web Cam or IP Video Server
  • A customer/supplier record from a web-enabled application
  • Or any other page in HTML format
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Linux Support

SpliceCom’s PCS 50 Phone Partner and IP Softphone runs on Linux platforms, whilst the maximiser 5 Series Telephony platforms, PCS 410 IP Screen Phone and PCS 100 IP System Phone are built on the Linux operating system.