Operators & Receptionists
In today’s business world image is so much more than just important – it’s essential. First impressions last forever – and you only get one chance to make a good impression. Telephone system Operators and/or Receptionists are generally the first people your prospective customers speak to when contacting your company. More personal than a call centre and still more acceptable than an auto-attendant or voicemail system, professional and efficient call handling helps to deliver the image of a well run and efficient company at all times.
SpliceCom's PCS 60 Operators ConsoleSpliceCom’s PCS 60 Operators Console has been specifically designed to elevate business productivity and enhance the overall company image at the main point of customer contact by delivering an improved operator service. By enabling applications and services to specifically assist the operator within the standard PCS 60 application, so expanding its overall capability, SpliceCom’s PCS 60 Operators Console can be used to partner the PCS 560, PCS 570, PCS 410, PCS 100, PCS 520, PCS 10, PCS 5 or existing analogue phones. The PCS 60 Operators Console can be deployed in single screen or dual screen modes, runs under the Microsoft Windows and Apple Mac OS X operating system and can be alternatively used with a USB/Bluetooth, handset/headset as an IP Softphone. The PCS 60 Operators Console can also be deployed with a touch-screen monitor to deliver direct operator control. Independence Equals Peace Of Mind
In line with SpliceCom’s commitment to enable telephony and associated applications to be deployed totally independent of underlying infrastructure, computer operating systems, handset type and geography, the PCS 60 Operators Console allows the operator to choose between IP softphone, IP hardphone or analogue handsets – with or without headsets – and can be run on a Windows or Mac OS X platform. maximiser’s architecture allows the operator function to be centralised, or, where the requirement is for multiple sites and/or operators, a single operator – or groups of operators – can be dedicated to a site, or can handle calls on behalf of multiple sites. |
