SMS

Text messaging is becoming increasingly used by businesses to contact employees and customers alike. As well as using SMS to alert employees to new voicemail messages, maximiser provides integral support for SMS text messaging via the PCS 410 IP Phone and the PCS 60 or PCS 50 IP Softphone/Phone Partner application. SMS dial options for Contact, User & Department directory entries activate a text entry page, allowing messages to be drafted and sent. The format of maximiser generated text messages allows any reply to be automatically routed to the appropriate User’s maximiser mailbox where it is clearly identified by a unique SMS icon. Double clicking on the entry allows the message to be read. Use of this service requires an agreement with an SMS provider, eg World Text or SMS Alert.

maximiser also uses SMS as the underlying mechanism to allow text messages to be sent directly between employees using PCS 410s, PCS 60s  and PCS 50s. These messages are routed internally without the need to access the GSM network.