Vision Record seamlessly integrates mandatory and/or manual call recordings made on SelectVoice platforms with Vision Reports, allowing them to be easily managed, searched for and played-back when ever necessary. Details of the Call Recording – including the ability to “click & play” - are included with the full call logging record of each call.
The provision of call recording as an integrated application, independent of end-point device, location or trunk type, delivers a sophisticated, flexible and easy to use solution that is considerably more cost-effective than expensive 3rd party alternatives.
- Optimal solution for mandatory call recording
- Single or Multi-site
- Fully integrated with SelectVoice for end-point, mobile and trunk recording
- Centralised recording storage/archive
- Encrypted Recordings
- Fully integrated with Vision Reports for;
- Comprehensive Search engine
- Notification of recording with playback
- Recording activity report log
- Permissions based access