Front - Inbox for your Teams
Front is the modern Workplace Communication Platform. Whether you're remote or in the office, Front enables your team to do their best work — so you can create a great customer experience.
With so many different types of multimedia channels, not to mention the range of applications supporting each media type, it’s no wonder that teammates struggle to effectively manage conversations delivered across multiple PC apps and browsers. Front brings all media types into a single managed set of inboxes per team. You simply assign team members to team Inboxes, across all media types, instantly gaining visibility across inboxes for more efficient operation, accurate responses and better informed decisions.
A good place to start is existing media such as email, web forms, web chat, etc. These are the most common business media in use, with the exception of voice. Front enables you to de-clutter inboxes, such as email, by reducing the number of unread messages and messy distribution lists, Forwarded and Reply All emails. Add to this appropriate Social Media based conversations such as Facebook and WhatsApp and you become a true multimedia organisation, managing all types of conversation that reflect your customer profile.