The Interface page allows you to change settings relating to the look and feel of the software, including actions that happen when calls take place.

The Interface page allows you to change settings relating to the look and feel of the software, including actions that happen when calls take place.

Application load option: To have the software start automatically when you log on to your computer, put a tick in the "Application load" tickbox. The setting will take effect next time you log on to your computer.

Mode selector: The mode list is used to select whether it is an “Office” or “CRM” licence type. If an “Office” license is requested when there are none available then the client will pick up any available higher level “CRM” license.

Main window skin selector: By default, many of the software’s windows have a “skin” to make them look nice. Your reseller may have added their custom branding to the skin too. If you find that you don’t like the “skinned” windows, perhaps for accessibility reasons, you can turn them off by selecting “No skin” from the Phone window dropdown. The next time you load the software, the windows will all be standard Windows-style windows using the theme from your operating system.

Sound selection button: The next section on the Interface page allows you to choose a sound to have your computer play when your phone is ringing and/or you have a call waiting. This can help you to uniquely identify that it is your phone that is ringing and not a co-worker’s. You can also tick the box to have your computer’s sound automatically muted whenever a call is in progress, which is useful if you listen to music or Internet radio while you work, giving you a more professional appearance.

Hot keys selection: The “Hot keys” section allows you to setup keys on your keyboard and associate them with the following actions: Call (number must be highlighted in order to dial), Answer and Hangup.

Clear cache buttons: The last section of the Interface page has buttons you can press to quickly and securely perform certain actions: clear the history of all CRM contacts from your call history, recent numbers (as shown in the Recent list), and which hints the software has shown you (clearing hint history allows the software to show you the hints again).

Click the Save button to store any new/edited information or click the Cancel button to discard any new/edited information.